FAQ

What is a hanging diffuser?

A hanging diffuser is a decorative item that combines aromatherapy and car, office, or home decor. Our hanging diffuser typically consists of a diffuser base and a premium fragrance oil that releases its fragrance slowly over time.

 

How long does the scent lat in a hanging diffuser?

The scent can last up to 30 days or more.

 

How do I hang the diffuser?

Hanging diffusers usually come with a cord that you can use to hang them. You can hang them in various places such as your car, closet, bedroom, or office space. Simply choose a location you want to freshen up with a pleasant scent.

 

Are hanging diffusers safe to use?

Hanging diffusers are generally safe to use when used as directed. However, it is important to follow the manufacturer's instructions and guidelines. Keep the diffuser out of reach from children and pets. Avoid direct contact with the oils especially if you have sensitive skin or allergies.

 

Can I use the hanging diffuser in my car?

Yes, hanging diffusers are great choice for adding a pleasant aroma to your car. It can help freshen the air and create a more relaxing and invigorating experience.

 

Can I use hanging diffuser if I'm pregnant or have health conditions?

It is advisable to consult with your healthcare provider.

 

I have a query about my order, what do I do?

Please email us at airblendz.nz@gmail.com.

 

What payment method do you accept?

We accept various payment methods including major credit cards.

 

How long will it take for my order to be processed and shipped?

We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1 - 2 business days. Shipping times will vary depending on your location and shipping method chosen during checkout.

 

Can I track my order?

Yes, we provide order tracking for all our shipments. Once your order has been dispatched, you will receive a confirmation email with tracking information. You can use this information to track your package's progress until it reaches your doorstep.

 

What is your return policy?

We want you to be completely satisfied with your purchase. if you are not happy with your order, please contact our customer support within 7 days of receiving your item to initiate a return or exchange. Please review our Returns & Exchanges Policy on our website for detailed instructions and any specific conditions.

 

Can I cancel or modify my order?

If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accomodate your request if the order has not yet been processed or shipped.

 

Do you offer wholesale or bulk pricing?

Yes, if you are interested in placing a large order, please reach out to our customer support at airblendz.nz@gmail.com.

 

How can I contact your customer support?

You can reach our customer support by emailing airblendz.nz@gmail.com. We strive to respond to all inquiries within 24 - 48 hours.